Home Group Testimonial - October 2021

Artemis is proud to have worked with Home Group, one of the UK’s largest providers of housing, health & social care, since 2014. Home Group was established in 1935 to help people during The Great Depression and now supports some of the most vulnerable in society, including people with mental and physical health issues. These days they support over 115,000 customers across 55,000 properties with a turnover of £406m.

Artemis has worked on a range of projects for Home Group from grounds maintenance in communal gardens to emergency removal of fallen trees blocking roads. Home Group’s out-going Scheme Manager recently took the time to send us the following message in praise of the service she has received from Artemis.

“I wanted to email you to commend all the staff I have dealt with at Artemis.

From start to finish – the very initial chat with office staff, talking with the people who come out to give quotes, and the people coming out to carry out the work. The office staff are friendly, helpful and welcoming – helping me with parking permits etc, nothing is too much trouble.

Surveyors are polite and helpful, answering and explaining any queries. And the staff who come to cut the trees are all wonderful, they are an absolute credit to your company.

It’s been an absolute pleasure dealing with your company and I have (and will continue to) recommend you to all my colleagues. I sincerely hope I have many more dealings with Artemis in the future.

Kind Regards,

June LeFevre

Scheme Manager”

5 rating based on

535 reviews

Excellent

Anonymous

Two jobs were scheduled. A fruit tree was pruned and shaped and I was very happy with the work. A second job was to shape a viburnum, work that Artemis has undertaken several times before. On this o... Two jobs were scheduled. A fruit tree was pruned and shaped and I was very happy with the work. A second job was to shape a viburnum, work that Artemis has undertaken several times before. On this occasion the usually first rate work from Artemis fell somewhat short. However, after much effort and reworking a reasonable outcome was reached. I will add though that the two staff members were very personable, which has always been the case on the occasions I have used your company. I will have no hesitation in continuing to use Artemis.

3 days ago

Terry J.

Outstanding work as usual from Artemis. Arrived on time and were very polite and friendly guys. Great attention to detail and everything was cleared up afterwards. We are always very pleased with the ... Outstanding work as usual from Artemis. Arrived on time and were very polite and friendly guys. Great attention to detail and everything was cleared up afterwards. We are always very pleased with the excellent service they provide.

5 days ago

Excellent service. Helpful advice at the quoting stage, efficient customer service and the work completed as promised by a professional team. Thoroughly recommended.... Excellent service. Helpful advice at the quoting stage, efficient customer service and the work completed as promised by a professional team. Thoroughly recommended.

1 week ago

Always a pleasure to deal with Artemis Trees from quotation through to the job being carried out. Knowledgeable, efficient and polite. Very professional.... Always a pleasure to deal with Artemis Trees from quotation through to the job being carried out. Knowledgeable, efficient and polite. Very professional.

Excellent service, from first contact, through the quoting and on to the final job. Everyone was very knowledgable and friendly and everyone arrived when promised and work was done as agreed without a... Excellent service, from first contact, through the quoting and on to the final job. Everyone was very knowledgable and friendly and everyone arrived when promised and work was done as agreed without any issues. Recommended.

Shaun Pennicott

very professional and promptness...

3 weeks ago

I was very pleased with the job they did especially how well they cleared up.They we’re very friendly and put me at my ease....

They were prompt, polite & thorough & knew exactly what to do. They did a good job....

4 weeks ago

RJ

We have used Artemis several times and they always provide a professional service and are very pleasant and efficient to deal with....

1 month ago

Caroline Bossowska

Friendly and polite service provided. Professional attention to tree shaping greatly appreciated. Thorough and considerate. Would highly recommend.... Friendly and polite service provided. Professional attention to tree shaping greatly appreciated. Thorough and considerate. Would highly recommend.

David "F"

Excelent service from start to finish.We had 23 conifer hedge trees removed and stumps ground out.It took a day & a half to complete by a team of 4,who were very professional and friendly. As we h... Excelent service from start to finish.We had 23 conifer hedge trees removed and stumps ground out.It took a day & a half to complete by a team of 4,who were very professional and friendly. As we have no side access they carried everything through the kitchen and hallway, without any damage whatsoever. I would not hesitate to recommend or use Artemis again.

Jeffrey Gibbins

To portray the location of this multitrunked conifer tree, it had been planted as an ornament in a rockery yet over the years it had grown to a very large ten trunk tree. It was situated sandwiched ti... To portray the location of this multitrunked conifer tree, it had been planted as an ornament in a rockery yet over the years it had grown to a very large ten trunk tree. It was situated sandwiched tightly between my garage that has a fragile and easily breakable roof, a summerhouse having a flimsy timber roof and the garden timber fence, both also easily damaged. The tree felling gang of two men very carefully cut down the tree trunk by trunk and lowered the cut lengths to ground level without any damage whatsoever to the surrounding obstacles. All the tradesmen who carried out two operations, were very pleasant to deal with and I have nothing but praise for the couple of teams Artemis sent to fell the large conifer and secondly to grind out the trunk to ground level, the guys were all very polite and professional, they were a pleasure to work with as I just made the tea and drinks and provide some beverages for them. I am more than pleased with the work they carefully carried out in my garden, thank you. Many thanks for all of Artemis Tree Services help, I shall have no hesitation to recommend your company for tree work as I may be asked in the future.

This is the second time we have used Artemis and we couldn’t recommend them highly enough. The three guys who came to our house were brilliant. Professional, friendly and most importantly did a ... This is the second time we have used Artemis and we couldn’t recommend them highly enough. The three guys who came to our house were brilliant. Professional, friendly and most importantly did a fantastic job. The price was realistic and value for the amount of work required….. Five star everything - thank you.

PaulH

This is the second time we've instructed Artemis Tree Services to work at our house. Their administration and attention to detail is excellent and their team on the day were very professional. W... This is the second time we've instructed Artemis Tree Services to work at our house. Their administration and attention to detail is excellent and their team on the day were very professional. Will definitely use them again.

Geeta Jethwa

We were very happy with Artemis . The job involved trimming of Leylandiii trees in the rear garden. We obtained a good quote for the work.Artemis attended prompty and work was done to our satisfacti... We were very happy with Artemis . The job involved trimming of Leylandiii trees in the rear garden. We obtained a good quote for the work.Artemis attended prompty and work was done to our satisfaction.Only issue was one of protecting our carpets, a wider covering would have been more Appropriate. We would recommend this company.

We've used Artemis before as was v happy with their service. Again, this 2nd job excellent service. Polite workers did the job in a clean and professional manner. Very happy thank you Artemis!... We've used Artemis before as was v happy with their service. Again, this 2nd job excellent service. Polite workers did the job in a clean and professional manner. Very happy thank you Artemis!

Excellent service friendly staff and very good work. Highly recommend...

Roger Jones

Excellent service from Artemis from the initial contact to the completion of the work, The two people who actual did the tree work were both excellent. They were extremely professional, courteous and ... Excellent service from Artemis from the initial contact to the completion of the work, The two people who actual did the tree work were both excellent. They were extremely professional, courteous and helpful, They did an outstanding job and left the site very clean and tidy. Would unreservedly recommend this company.

Excellent organisation, service and execution of the work. Friendly staff too - who left it all clean and tidy!...

Donald Mercado

Artemis we’re very good & professional at their job so pleased I had the job done Many thanks...

Brilliant service from guys who know their stuff. Everything cleaned up following a lot of hedge and tree crowning. Highly recommend this company....

2 months ago