Home Group Testimonial - October 2021

Artemis is proud to have worked with Home Group, one of the UK’s largest providers of housing, health & social care, since 2014. Home Group was established in 1935 to help people during The Great Depression and now supports some of the most vulnerable in society, including people with mental and physical health issues. These days they support over 115,000 customers across 55,000 properties with a turnover of £406m.

Artemis has worked on a range of projects for Home Group from grounds maintenance in communal gardens to emergency removal of fallen trees blocking roads. Home Group’s out-going Scheme Manager recently took the time to send us the following message in praise of the service she has received from Artemis.

“I wanted to email you to commend all the staff I have dealt with at Artemis.

From start to finish – the very initial chat with office staff, talking with the people who come out to give quotes, and the people coming out to carry out the work. The office staff are friendly, helpful and welcoming – helping me with parking permits etc, nothing is too much trouble.

Surveyors are polite and helpful, answering and explaining any queries. And the staff who come to cut the trees are all wonderful, they are an absolute credit to your company.

It’s been an absolute pleasure dealing with your company and I have (and will continue to) recommend you to all my colleagues. I sincerely hope I have many more dealings with Artemis in the future.

Kind Regards,

June LeFevre

Scheme Manager”

5 rating based on

559 reviews

Excellent

Anonymous

Everything was great from start to finish I highly recommend Artemis. From the initial quotation to the reminders and then the text on the day to say they were on their way everything was perfect. T... Everything was great from start to finish I highly recommend Artemis. From the initial quotation to the reminders and then the text on the day to say they were on their way everything was perfect. The chaps onsite were great, very polite and incredibly tidy. I am very happy with the standard of work and would definitely recommend.

2 weeks ago

Nick Woolford

From the initial contact through to the finished work, everything has gone smoothly and professionally. The estimator came when he said he would, gave us meaningful and thoughtful suggestions. His d... From the initial contact through to the finished work, everything has gone smoothly and professionally. The estimator came when he said he would, gave us meaningful and thoughtful suggestions. His detailed estimate was produced within hours of his visit. Once we had accepted the estimate we received planned date for the work. On the day the workmen arrived when we were told they would. They were extremely co-operative, helpful and informative. The work procedure without a hitch with everything being competed to a high standard, and all the refuse removed, leaving the garden neat and tidy. We will have Artemis back later in the year to prune the fruit trees.

1 month ago

A fantastic service, at good reasonable prices with total clearace of the site upon completion. Couldn't ask for more....

Just had a tree removed in Ruislip Manor, the guys were done and dusted in just over an hour, I was expecting a mess that I'd have to clean up once they left. The guys ensured everything was spo... Just had a tree removed in Ruislip Manor, the guys were done and dusted in just over an hour, I was expecting a mess that I'd have to clean up once they left. The guys ensured everything was spotless when they left. We're all happy, but my Cat missing the tree!

Asarthan

Great job start to finish. All contact smooth and easy. The team listened to everything we wanted and pulled it off to perfection. Very neat and tidy too! Thank you very much!... Great job start to finish. All contact smooth and easy. The team listened to everything we wanted and pulled it off to perfection. Very neat and tidy too! Thank you very much!

2 months ago

Pete W

Another year of great service from start to finish - highly recommended...

Louise Leahy

Excellent service from the beginning, all lovely staff at every point and the work was carried out tidily and with consultation along the way. Very accommodating. Highly recommend and would use again.... Excellent service from the beginning, all lovely staff at every point and the work was carried out tidily and with consultation along the way. Very accommodating. Highly recommend and would use again.

Gordon Smith

I was impressed with your quotation service. The paperwork was excellent. The team arrived on time and carried out the job expertly and in accordance with our wishes. They were very professional and c... I was impressed with your quotation service. The paperwork was excellent. The team arrived on time and carried out the job expertly and in accordance with our wishes. They were very professional and communicated with us at all time. We were very impressed with the whole service from start to finish.

Pam Hawkins

Marcin & Mo arrived bang on time. We discussed the schedule of works supplied with the estimate and agreed what was to be done. They worked well as a team, and had finished 2 of the 3 trees by lu... Marcin & Mo arrived bang on time. We discussed the schedule of works supplied with the estimate and agreed what was to be done. They worked well as a team, and had finished 2 of the 3 trees by lunch time. The 3rd was completed and all the rubbish raked up, shredded and removed a few hours later. My neighbours were happy with the work as any overhang into their gardens had been removed. I would thoroughly recommend Artemis and in particular the team that did my work. The quality of the workmanship is well worth the cost.

John Taylor

I would definitely recommend Artemis. Very professional, courteous and efficient. They did the job with the minimum of fuss and inconvenience and cleared up carefully and thoroughly. Their reliability... I would definitely recommend Artemis. Very professional, courteous and efficient. They did the job with the minimum of fuss and inconvenience and cleared up carefully and thoroughly. Their reliability makes them well worth the fee charged.

3 months ago

Marcin and Charlie did a great job with the tree works - efficient and very professional!...

Christine Forrest

I've used Artemis for many decades. We've always found them professional, tidy, courteous, considerate and easy to have around. They might not be the cheapest, but are well worth it and I gu... I've used Artemis for many decades. We've always found them professional, tidy, courteous, considerate and easy to have around. They might not be the cheapest, but are well worth it and I guess you get what you pay for. I wouldn't use or recommend any other company.

Aston and Tom arrived on time and went through the work specified, both were polite and finished the job within a short space of time. I would recommend Artemis to anyone without hesitation.... Aston and Tom arrived on time and went through the work specified, both were polite and finished the job within a short space of time. I would recommend Artemis to anyone without hesitation.

M A Haffner

Very efficient and tree removal was completed on time and in budget. The site was cleaned up beautifully....

Alex Wyatt

They were fantastically efficient, professional & friendly....

Helen Fraser

A superb team of three pruned back our huge Tree of Heaven, in appalling weather conditions (driving icy rain) and made sure that the branches fell so as to do minimum damage to our garden or our neig... A superb team of three pruned back our huge Tree of Heaven, in appalling weather conditions (driving icy rain) and made sure that the branches fell so as to do minimum damage to our garden or our neighbours'. Very impressed by the level of skill and the cheerfulness in such adverse conditions.

4 months ago

Great service, happy to reccommend....

P Turner

Artemis were such a clean-cut, well-mannered and chirpy bunch that you might think they have turned up to host antiques roadshow on your front lawn as opposed to cutting your trees down. Simon is a su... Artemis were such a clean-cut, well-mannered and chirpy bunch that you might think they have turned up to host antiques roadshow on your front lawn as opposed to cutting your trees down. Simon is a superstar veteran of the tree world, and whilst you might not be lucky enough to get a personal appearance from him, you can be sure that everyone of his team is hand picked by him and moulded to his exacting standards. They perform their death-defying work with lighting efficiency and razor-sharp precision, they clear up and clean up and check you are happy with everything, and you’re left feeling like you stepped out of the cinema when you were a kid after watching the Superman movie. The only thing I would say is missing is a dance routine and song.

From the beginning to the end of the process, I was very pleased with the professional approach of this company. I felt confident that the work would be well carried out and was, indeed, very pleased... From the beginning to the end of the process, I was very pleased with the professional approach of this company. I felt confident that the work would be well carried out and was, indeed, very pleased with final result. I have used the company before and there is a consistently high quality serve offered. Thank you

5 months ago

Derek

Prompt, professional, polite, knowledgeable and very tidy. Marcin, Mo and Cameron make a great team....

Mike Fretwell

Excellent work at a reasonable price. Workers were punctual & very professional, did a great job and left the garden clean & tidy. They had all the right equipment and safety gear. This is t... Excellent work at a reasonable price. Workers were punctual & very professional, did a great job and left the garden clean & tidy. They had all the right equipment and safety gear. This is the second time we used them and i would recommend them highly. Mike Fretwell.