If a tree is growing within the boundary of your property, you as the owner have a responsibility to ensure it is maintained and is in a safe state. As a tree owner you have a responsibility to ensure your tree does not cause damage or injury to others. In law this is dealt with under Common Law Duty - the duty of care.
A TPO is an order made by local Councils whereby it is an offence to cut down, top, lop, uproot, wilfully damage or wilfully destroy a tree without the permission of the local planning authority.
A conservation area is "an area of special architectural or historic interest, the character or appearance of which it is desirable to preserve or enhance". (Planning Act 1990 - Listed Buildings and Conservation Areas). Effectively all trees are protected within this area and the council requires notification to carry out any tree work.
Yes, in the unlikely event of damage occurring, Artemis Tree Services are fully covered by £10M Public Liability (£5M + £5M excess layer), £10M Employers Liability, and £2M Professional Indemnity insurance.
The law states that you are entitled to cut back branches from overhanging trees to the boundary line but does not allow you to trespass to achieve this. Common sense suggests the best course of action is to discuss the problem with the tree owner and come to an amicable agreement. It may be more beneficial for the tree to receive a crown lift or reduction as opposed to cutting back just the offending branch(es). It is recommended to carry out any tree works in accordance with good horticultural or arboricultural practice. Poor tree work can be counterproductive and is potentially dangerous.
Leaf fall is a natural, seasonal occurrence and the trees’ owners are not responsible for the leaves their trees shed into neighbouring properties
Trees provide many benefits, including providing shade, screening and security. They assist in reducing noise pollution and air pollution. Trees are also homes to all manner of birds, insects and wildlife. The Tree Council claims studies have shown people are calmer when trees are in their environment.
There is no effective right to light or a view in English law. The prescriptions act does afford a right to light, however it is severely limited and using it in relation to trees is problematic and generally unsuccessful.
We aren’t able to provide accurate quotations over the phone as every tree, stump and garden is different and has its own special features and issues. Our pricing policy is based on a number of factors including the tree species, its condition, its size and where the tree and property is located. For example if the tree is in a rear garden, parking and access route to the garden must be considered for the removal and disposal of the resulting debris. We also have to take into consideration any garden features which are in close proximity to the tree, such as sheds, greenhouses and fences to ensure there is no damage to these during the operation.
Artemis Tree Services have an impeccable safety record. Our operational teams of tree surgeons, climbers and ground staff have all undergone industry recognized training and our Health and Safety policies are in place to be adhered to. We constantly review our policies ensuring our methods are up to date and our staff refreshed on safety procedures. A Risk Assessment and Method Statement is mandatory and always carried out before work commences.
Artemis Tree Services has procedures in place to ensure we work safely and efficiently and the methods and techniques we employ are designed to minimise the risk of accidents happening. In the unlikely event of damage occurring to any of your property, we are fully covered by £10M Public Liability (£5M + £5M excess layer), £10M Employers Liability, and £2M Professional Indemnity insurance and will make good any damage resulting directly from our actions.
Our policy is to consult with you at the site of the tree(s) in question and advise you on any tree work that we recommend. This is a free service and the quotation we will then provide you with will be based purely on our discussions during our site visit. We always ensure you understand both the process and the results we aim to achieve without clouding the issue with industry jargon and terminology. Further information can be found on the "Services" pages of the website and will assist you in understanding some of the more general terms that may be used.
Artemis Tree Services are 100% committed to caring for trees and ultimately the environment in general, and consequently all of the waste produced by our work is 100% recycled at a biofuel power station. However we do get enquiries about supplying logs for burning in open fireplaces, using as features in the garden or even sculpting, and woodchip mulch for weed suppressing and for decorative borders. Please feel free to let us know if you wish to keep logs or woodchip.
The best time to prune fruit trees is during their dormant season. Between October and late February is the ideal time as this will give enough time for recovery from the pruning before buds begin to swell in early spring. Regular pruning ensures the tree is clear of dead wood and crossing branches, especially within the centre of the crown allowing air to circulate more freely and protect the tree from disease.
Due to the density of most coniferous trees, it is quite normal for internal branches and leaves to die back. This is due to the lack of light penetrating through the dense crown of the tree. If brown leaves begin to appear on the outside and tips of the branches there may be a problem. If this is the case we will be able to inspect the tree and provide you with the best advice as to the tree’s health.
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Don't just Take Our word for it
we have over 400 positive reviews
Everything was great from start to finish I highly recommend Artemis. From the initial quotation to the reminders and then the text on the day to say they were on their way everything was perfect. T... Everything was great from start to finish I highly recommend Artemis. From the initial quotation to the reminders and then the text on the day to say they were on their way everything was perfect. The chaps onsite were great, very polite and incredibly tidy. I am very happy with the standard of work and would definitely recommend.
2 weeks ago
From the initial contact through to the finished work, everything has gone smoothly and professionally. The estimator came when he said he would, gave us meaningful and thoughtful suggestions. His d... From the initial contact through to the finished work, everything has gone smoothly and professionally. The estimator came when he said he would, gave us meaningful and thoughtful suggestions. His detailed estimate was produced within hours of his visit. Once we had accepted the estimate we received planned date for the work. On the day the workmen arrived when we were told they would. They were extremely co-operative, helpful and informative. The work procedure without a hitch with everything being competed to a high standard, and all the refuse removed, leaving the garden neat and tidy. We will have Artemis back later in the year to prune the fruit trees.
1 month ago
A fantastic service, at good reasonable prices with total clearace of the site upon completion. Couldn't ask for more....
1 month ago
Just had a tree removed in Ruislip Manor, the guys were done and dusted in just over an hour, I was expecting a mess that I'd have to clean up once they left. The guys ensured everything was spo... Just had a tree removed in Ruislip Manor, the guys were done and dusted in just over an hour, I was expecting a mess that I'd have to clean up once they left. The guys ensured everything was spotless when they left. We're all happy, but my Cat missing the tree!
1 month ago
Great job start to finish. All contact smooth and easy. The team listened to everything we wanted and pulled it off to perfection. Very neat and tidy too! Thank you very much!... Great job start to finish. All contact smooth and easy. The team listened to everything we wanted and pulled it off to perfection. Very neat and tidy too! Thank you very much!
2 months ago
Another year of great service from start to finish - highly recommended...
2 months ago
Excellent service from the beginning, all lovely staff at every point and the work was carried out tidily and with consultation along the way. Very accommodating. Highly recommend and would use again.... Excellent service from the beginning, all lovely staff at every point and the work was carried out tidily and with consultation along the way. Very accommodating. Highly recommend and would use again.
2 months ago
I was impressed with your quotation service. The paperwork was excellent. The team arrived on time and carried out the job expertly and in accordance with our wishes. They were very professional and c... I was impressed with your quotation service. The paperwork was excellent. The team arrived on time and carried out the job expertly and in accordance with our wishes. They were very professional and communicated with us at all time. We were very impressed with the whole service from start to finish.
2 months ago
Marcin & Mo arrived bang on time. We discussed the schedule of works supplied with the estimate and agreed what was to be done. They worked well as a team, and had finished 2 of the 3 trees by lu... Marcin & Mo arrived bang on time. We discussed the schedule of works supplied with the estimate and agreed what was to be done. They worked well as a team, and had finished 2 of the 3 trees by lunch time. The 3rd was completed and all the rubbish raked up, shredded and removed a few hours later. My neighbours were happy with the work as any overhang into their gardens had been removed. I would thoroughly recommend Artemis and in particular the team that did my work. The quality of the workmanship is well worth the cost.
2 months ago
I would definitely recommend Artemis. Very professional, courteous and efficient. They did the job with the minimum of fuss and inconvenience and cleared up carefully and thoroughly. Their reliability... I would definitely recommend Artemis. Very professional, courteous and efficient. They did the job with the minimum of fuss and inconvenience and cleared up carefully and thoroughly. Their reliability makes them well worth the fee charged.
3 months ago
Marcin and Charlie did a great job with the tree works - efficient and very professional!...
3 months ago
I've used Artemis for many decades. We've always found them professional, tidy, courteous, considerate and easy to have around. They might not be the cheapest, but are well worth it and I gu... I've used Artemis for many decades. We've always found them professional, tidy, courteous, considerate and easy to have around. They might not be the cheapest, but are well worth it and I guess you get what you pay for. I wouldn't use or recommend any other company.
3 months ago
Aston and Tom arrived on time and went through the work specified, both were polite and finished the job within a short space of time. I would recommend Artemis to anyone without hesitation.... Aston and Tom arrived on time and went through the work specified, both were polite and finished the job within a short space of time. I would recommend Artemis to anyone without hesitation.
3 months ago
Very efficient and tree removal was completed on time and in budget. The site was cleaned up beautifully....
3 months ago
They were fantastically efficient, professional & friendly....
3 months ago
A superb team of three pruned back our huge Tree of Heaven, in appalling weather conditions (driving icy rain) and made sure that the branches fell so as to do minimum damage to our garden or our neig... A superb team of three pruned back our huge Tree of Heaven, in appalling weather conditions (driving icy rain) and made sure that the branches fell so as to do minimum damage to our garden or our neighbours'. Very impressed by the level of skill and the cheerfulness in such adverse conditions.
4 months ago
Great service, happy to reccommend....
4 months ago
Artemis were such a clean-cut, well-mannered and chirpy bunch that you might think they have turned up to host antiques roadshow on your front lawn as opposed to cutting your trees down. Simon is a su... Artemis were such a clean-cut, well-mannered and chirpy bunch that you might think they have turned up to host antiques roadshow on your front lawn as opposed to cutting your trees down. Simon is a superstar veteran of the tree world, and whilst you might not be lucky enough to get a personal appearance from him, you can be sure that everyone of his team is hand picked by him and moulded to his exacting standards. They perform their death-defying work with lighting efficiency and razor-sharp precision, they clear up and clean up and check you are happy with everything, and you’re left feeling like you stepped out of the cinema when you were a kid after watching the Superman movie. The only thing I would say is missing is a dance routine and song.
4 months ago
From the beginning to the end of the process, I was very pleased with the professional approach of this company. I felt confident that the work would be well carried out and was, indeed, very pleased... From the beginning to the end of the process, I was very pleased with the professional approach of this company. I felt confident that the work would be well carried out and was, indeed, very pleased with final result. I have used the company before and there is a consistently high quality serve offered. Thank you
5 months ago
Prompt, professional, polite, knowledgeable and very tidy. Marcin, Mo and Cameron make a great team....
5 months ago
Excellent work at a reasonable price. Workers were punctual & very professional, did a great job and left the garden clean & tidy. They had all the right equipment and safety gear. This is t... Excellent work at a reasonable price. Workers were punctual & very professional, did a great job and left the garden clean & tidy. They had all the right equipment and safety gear. This is the second time we used them and i would recommend them highly. Mike Fretwell.
5 months ago
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5/ 5
Verified customer feedback
5 rating based on
559 reviews
Excellent
Everything was great from start to finish I highly recommend Artemis. From the initial quotation to the reminders and then the text on the day to say they were on their way everything was perfect. T... Everything was great from start to finish I highly recommend Artemis. From the initial quotation to the reminders and then the text on the day to say they were on their way everything was perfect. The chaps onsite were great, very polite and incredibly tidy. I am very happy with the standard of work and would definitely recommend.
2 weeks ago
From the initial contact through to the finished work, everything has gone smoothly and professionally. The estimator came when he said he would, gave us meaningful and thoughtful suggestions. His d... From the initial contact through to the finished work, everything has gone smoothly and professionally. The estimator came when he said he would, gave us meaningful and thoughtful suggestions. His detailed estimate was produced within hours of his visit. Once we had accepted the estimate we received planned date for the work. On the day the workmen arrived when we were told they would. They were extremely co-operative, helpful and informative. The work procedure without a hitch with everything being competed to a high standard, and all the refuse removed, leaving the garden neat and tidy. We will have Artemis back later in the year to prune the fruit trees.
1 month ago
A fantastic service, at good reasonable prices with total clearace of the site upon completion. Couldn't ask for more....
1 month ago
Just had a tree removed in Ruislip Manor, the guys were done and dusted in just over an hour, I was expecting a mess that I'd have to clean up once they left. The guys ensured everything was spo... Just had a tree removed in Ruislip Manor, the guys were done and dusted in just over an hour, I was expecting a mess that I'd have to clean up once they left. The guys ensured everything was spotless when they left. We're all happy, but my Cat missing the tree!
1 month ago
Great job start to finish. All contact smooth and easy. The team listened to everything we wanted and pulled it off to perfection. Very neat and tidy too! Thank you very much!... Great job start to finish. All contact smooth and easy. The team listened to everything we wanted and pulled it off to perfection. Very neat and tidy too! Thank you very much!
2 months ago
Another year of great service from start to finish - highly recommended...
2 months ago
Excellent service from the beginning, all lovely staff at every point and the work was carried out tidily and with consultation along the way. Very accommodating. Highly recommend and would use again.... Excellent service from the beginning, all lovely staff at every point and the work was carried out tidily and with consultation along the way. Very accommodating. Highly recommend and would use again.
2 months ago
I was impressed with your quotation service. The paperwork was excellent. The team arrived on time and carried out the job expertly and in accordance with our wishes. They were very professional and c... I was impressed with your quotation service. The paperwork was excellent. The team arrived on time and carried out the job expertly and in accordance with our wishes. They were very professional and communicated with us at all time. We were very impressed with the whole service from start to finish.
2 months ago
Marcin & Mo arrived bang on time. We discussed the schedule of works supplied with the estimate and agreed what was to be done. They worked well as a team, and had finished 2 of the 3 trees by lu... Marcin & Mo arrived bang on time. We discussed the schedule of works supplied with the estimate and agreed what was to be done. They worked well as a team, and had finished 2 of the 3 trees by lunch time. The 3rd was completed and all the rubbish raked up, shredded and removed a few hours later. My neighbours were happy with the work as any overhang into their gardens had been removed. I would thoroughly recommend Artemis and in particular the team that did my work. The quality of the workmanship is well worth the cost.
2 months ago
I would definitely recommend Artemis. Very professional, courteous and efficient. They did the job with the minimum of fuss and inconvenience and cleared up carefully and thoroughly. Their reliability... I would definitely recommend Artemis. Very professional, courteous and efficient. They did the job with the minimum of fuss and inconvenience and cleared up carefully and thoroughly. Their reliability makes them well worth the fee charged.
3 months ago
Marcin and Charlie did a great job with the tree works - efficient and very professional!...
3 months ago
I've used Artemis for many decades. We've always found them professional, tidy, courteous, considerate and easy to have around. They might not be the cheapest, but are well worth it and I gu... I've used Artemis for many decades. We've always found them professional, tidy, courteous, considerate and easy to have around. They might not be the cheapest, but are well worth it and I guess you get what you pay for. I wouldn't use or recommend any other company.
3 months ago
Aston and Tom arrived on time and went through the work specified, both were polite and finished the job within a short space of time. I would recommend Artemis to anyone without hesitation.... Aston and Tom arrived on time and went through the work specified, both were polite and finished the job within a short space of time. I would recommend Artemis to anyone without hesitation.
3 months ago
Very efficient and tree removal was completed on time and in budget. The site was cleaned up beautifully....
3 months ago
They were fantastically efficient, professional & friendly....
3 months ago
A superb team of three pruned back our huge Tree of Heaven, in appalling weather conditions (driving icy rain) and made sure that the branches fell so as to do minimum damage to our garden or our neig... A superb team of three pruned back our huge Tree of Heaven, in appalling weather conditions (driving icy rain) and made sure that the branches fell so as to do minimum damage to our garden or our neighbours'. Very impressed by the level of skill and the cheerfulness in such adverse conditions.
4 months ago
Great service, happy to reccommend....
4 months ago
Artemis were such a clean-cut, well-mannered and chirpy bunch that you might think they have turned up to host antiques roadshow on your front lawn as opposed to cutting your trees down. Simon is a su... Artemis were such a clean-cut, well-mannered and chirpy bunch that you might think they have turned up to host antiques roadshow on your front lawn as opposed to cutting your trees down. Simon is a superstar veteran of the tree world, and whilst you might not be lucky enough to get a personal appearance from him, you can be sure that everyone of his team is hand picked by him and moulded to his exacting standards. They perform their death-defying work with lighting efficiency and razor-sharp precision, they clear up and clean up and check you are happy with everything, and you’re left feeling like you stepped out of the cinema when you were a kid after watching the Superman movie. The only thing I would say is missing is a dance routine and song.
4 months ago
From the beginning to the end of the process, I was very pleased with the professional approach of this company. I felt confident that the work would be well carried out and was, indeed, very pleased... From the beginning to the end of the process, I was very pleased with the professional approach of this company. I felt confident that the work would be well carried out and was, indeed, very pleased with final result. I have used the company before and there is a consistently high quality serve offered. Thank you
5 months ago
Prompt, professional, polite, knowledgeable and very tidy. Marcin, Mo and Cameron make a great team....
5 months ago
Excellent work at a reasonable price. Workers were punctual & very professional, did a great job and left the garden clean & tidy. They had all the right equipment and safety gear. This is t... Excellent work at a reasonable price. Workers were punctual & very professional, did a great job and left the garden clean & tidy. They had all the right equipment and safety gear. This is the second time we used them and i would recommend them highly. Mike Fretwell.
5 months ago