Working With Your Neighbours To Keep On The Right Side Of The Law – February 2022

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As we move towards spring the weather begins to change, we start to spend more time outdoors and new tree growth occurs. Trees that we might not have paid much attention to over winter appear larger, growing leaves can block out light and trees in full leaf may cast shade over gardens. These are the kind of situations that can lead to disagreements between neighbours.

Neighbour disputes also arise over who looks after shared garden areas, especially in flats with communal gardens. Normally property deeds, especially with flats, will clearly define rules on keeping shared facilities maintained. Dealing with disputes over blocking out light can be costly to take to court however and you have no legal right to cut down a tree in a neighbour’s garden. 

When a neighbour doesn’t take care of their garden, trees growing in it have the potential to cause damage to your property. If your neighbour owns a tree it’s their responsibility to make sure it doesn’t damage your property or cause an obstacle, for example growing roots.

Disputes are best dealt with sensitively, wherever possible and it’s always best to try to resolve such disputes amicably. If neighbours can’t come to an agreement, in some cases the local authority environmental health officer (EHO) may be able to help you get resolution. 

Artemis often works on trees that overhang gardens or cause issues between neighbours. The case study below involved Artemis helping a group of neighbours collaborate on reducing trees surrounding their properties in North London which were affecting them all. 

Four separate households were involved and seven large trees were affecting their properties. The group of neighbours agreed to work together and employed Artemis to help them navigate the job. We arranged quotes and permission forms, setting out which tree belonged to which household. Artemis dealt with arranging the necessary consent from the local council on behalf of the group to do the work. 

The job involved reducing trees in back gardens with no direct road access and carefully removing branches through houses.

Some of the trees were in front gardens, so Artemis had to work over pavements and a road which involved arranging parking suspensions, setting out cones and warning signs, and deploying groundsman to keep watch for pedestrians and cars.

Once the job was completed, Artemis issued several invoices, splitting the total amount over the four households at their request. 

With careful management and cooperation the trees were reduced and all the parties involved were delighted with the outcome.

 

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5/ 5

Verified customer feedback

5 rating based on

572 reviews

Excellent

Jo

Just to say thank you for carrying out the work so professionally. The team were efficient, they took great care to ensure nothing got damaged, they were very friendly and informative and left the ar... Just to say thank you for carrying out the work so professionally. The team were efficient, they took great care to ensure nothing got damaged, they were very friendly and informative and left the area tidy. Work carried out: Removal of deadwood

3 weeks ago

Savas Sivetidis

Good service all round, polite and efficient....

4 weeks ago

Declan McManus

Efficient, tidy and courteous service - I have used Artemis on a number of occasions and cannot think of any reason to change....

2 months ago

Gaby

Excellent service with polite considerate operators...

2 months ago

Anonymous

very professional, knowledgeable company. where able to provide advice and options as to needed to be done. Clean, tidy and polite...

2 months ago

John

Very professional We have used them a few times and would not go anywhere else...

2 months ago

Francis Emmanuel

This was the second time we used the services of Artemis Tree Services. This time it was to fell and remove a mature sycamore. The team were excellent throughout - from initial enquiries, advice with ... This was the second time we used the services of Artemis Tree Services. This time it was to fell and remove a mature sycamore. The team were excellent throughout - from initial enquiries, advice with what was suitable, scheduling of the work, the tree work itself, the disposal of the felled tree and invoicing. Very pleasant, smart, tidy and courteous.

2 months ago

Pools Sritharan

Excellent service from the initial contact to completion. Professional ans polite at all times. Many thanks for this wonderful experience. Regards Pools Sritharan 18, The Avenue, Potters Bar.... Excellent service from the initial contact to completion. Professional ans polite at all times. Many thanks for this wonderful experience. Regards Pools Sritharan 18, The Avenue, Potters Bar.

3 months ago

Wendy Fry

Very pleased with work done to prune large sycamore tree. Detailed quote provided same day as Billy came to inspect and advise. All work was done promptly, safely with no mess whatsoever. Would defini... Very pleased with work done to prune large sycamore tree. Detailed quote provided same day as Billy came to inspect and advise. All work was done promptly, safely with no mess whatsoever. Would definitely recommend this firm. Very professional from start to finish.

3 months ago

Chris Pooley

If you require any tree work done I can certainly recommend Artemis. The estimator Billy was great to deal with professional and gave great advice. We required a Laurel and Holly tree to be reduced i... If you require any tree work done I can certainly recommend Artemis. The estimator Billy was great to deal with professional and gave great advice. We required a Laurel and Holly tree to be reduced in height and shaped and several leylandia trees at the back of the garden to be reduced in height and tidied up.A detailed quote was provided within 24 hours. On the day of the scheduled work the crew arrived on time and Tom and Charlie did a fantastic job very courteous and making sure everything was left nice and tidy. I would have no hesitation in contacting them for any future work required this is an extremely well run business.

3 months ago

Wendy Farrell

Great service from the get go. Surveyor was brilliant and took his time advising me on the best value for money for the job. The two guys in the day were fab! Not a leaf was left for me to tidy up. K... Great service from the get go. Surveyor was brilliant and took his time advising me on the best value for money for the job. The two guys in the day were fab! Not a leaf was left for me to tidy up. Kirstie Harvey in the office is a legend! Cannot recommend this company highly enough.

4 months ago

Kirk Teasdale

Delighted with the work carried out by what I can only describe as absolute gentlemen. They were prompt, courteous and considerate through out. Would definitely recommend.... Delighted with the work carried out by what I can only describe as absolute gentlemen. They were prompt, courteous and considerate through out. Would definitely recommend.

4 months ago

Mark Stafford

As a retired arborist myself I cannot give this company higher praise. Reasonable quote for the work and their climber was very proffessional and worked in a safe manner. Site was spotless when they l... As a retired arborist myself I cannot give this company higher praise. Reasonable quote for the work and their climber was very proffessional and worked in a safe manner. Site was spotless when they left. All in all a very pleasant experience.

4 months ago

Anonymous

Everything was great from start to finish I highly recommend Artemis. From the initial quotation to the reminders and then the text on the day to say they were on their way everything was perfect. T... Everything was great from start to finish I highly recommend Artemis. From the initial quotation to the reminders and then the text on the day to say they were on their way everything was perfect. The chaps onsite were great, very polite and incredibly tidy. I am very happy with the standard of work and would definitely recommend.

4 months ago

Nick Woolford

From the initial contact through to the finished work, everything has gone smoothly and professionally. The estimator came when he said he would, gave us meaningful and thoughtful suggestions. His d... From the initial contact through to the finished work, everything has gone smoothly and professionally. The estimator came when he said he would, gave us meaningful and thoughtful suggestions. His detailed estimate was produced within hours of his visit. Once we had accepted the estimate we received planned date for the work. On the day the workmen arrived when we were told they would. They were extremely co-operative, helpful and informative. The work procedure without a hitch with everything being competed to a high standard, and all the refuse removed, leaving the garden neat and tidy. We will have Artemis back later in the year to prune the fruit trees.

5 months ago

Anonymous

A fantastic service, at good reasonable prices with total clearace of the site upon completion. Couldn't ask for more....

6 months ago

Anonymous

Just had a tree removed in Ruislip Manor, the guys were done and dusted in just over an hour, I was expecting a mess that I'd have to clean up once they left. The guys ensured everything was spo... Just had a tree removed in Ruislip Manor, the guys were done and dusted in just over an hour, I was expecting a mess that I'd have to clean up once they left. The guys ensured everything was spotless when they left. We're all happy, but my Cat missing the tree!

6 months ago

Asarthan

Great job start to finish. All contact smooth and easy. The team listened to everything we wanted and pulled it off to perfection. Very neat and tidy too! Thank you very much!... Great job start to finish. All contact smooth and easy. The team listened to everything we wanted and pulled it off to perfection. Very neat and tidy too! Thank you very much!

6 months ago

Pete W

Another year of great service from start to finish - highly recommended...

6 months ago

Louise Leahy

Excellent service from the beginning, all lovely staff at every point and the work was carried out tidily and with consultation along the way. Very accommodating. Highly recommend and would use again.... Excellent service from the beginning, all lovely staff at every point and the work was carried out tidily and with consultation along the way. Very accommodating. Highly recommend and would use again.

6 months ago

Gordon Smith

I was impressed with your quotation service. The paperwork was excellent. The team arrived on time and carried out the job expertly and in accordance with our wishes. They were very professional and c... I was impressed with your quotation service. The paperwork was excellent. The team arrived on time and carried out the job expertly and in accordance with our wishes. They were very professional and communicated with us at all time. We were very impressed with the whole service from start to finish.

6 months ago