Working With Your Neighbours To Keep On The Right Side Of The Law – February 2022

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As we move towards spring the weather begins to change, we start to spend more time outdoors and new tree growth occurs. Trees that we might not have paid much attention to over winter appear larger, growing leaves can block out light and trees in full leaf may cast shade over gardens. These are the kind of situations that can lead to disagreements between neighbours.

Neighbour disputes also arise over who looks after shared garden areas, especially in flats with communal gardens. Normally property deeds, especially with flats, will clearly define rules on keeping shared facilities maintained. Dealing with disputes over blocking out light can be costly to take to court however and you have no legal right to cut down a tree in a neighbour’s garden. 

When a neighbour doesn’t take care of their garden, trees growing in it have the potential to cause damage to your property. If your neighbour owns a tree it’s their responsibility to make sure it doesn’t damage your property or cause an obstacle, for example growing roots.

Disputes are best dealt with sensitively, wherever possible and it’s always best to try to resolve such disputes amicably. If neighbours can’t come to an agreement, in some cases the local authority environmental health officer (EHO) may be able to help you get resolution. 

Artemis often works on trees that overhang gardens or cause issues between neighbours. The case study below involved Artemis helping a group of neighbours collaborate on reducing trees surrounding their properties in North London which were affecting them all. 

Four separate households were involved and seven large trees were affecting their properties. The group of neighbours agreed to work together and employed Artemis to help them navigate the job. We arranged quotes and permission forms, setting out which tree belonged to which household. Artemis dealt with arranging the necessary consent from the local council on behalf of the group to do the work. 

The job involved reducing trees in back gardens with no direct road access and carefully removing branches through houses.

Some of the trees were in front gardens, so Artemis had to work over pavements and a road which involved arranging parking suspensions, setting out cones and warning signs, and deploying groundsman to keep watch for pedestrians and cars.

Once the job was completed, Artemis issued several invoices, splitting the total amount over the four households at their request. 

With careful management and cooperation the trees were reduced and all the parties involved were delighted with the outcome.

 

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5/ 5

Verified customer feedback

5 rating based on

559 reviews

Excellent

Anonymous

Everything was great from start to finish I highly recommend Artemis. From the initial quotation to the reminders and then the text on the day to say they were on their way everything was perfect. T... Everything was great from start to finish I highly recommend Artemis. From the initial quotation to the reminders and then the text on the day to say they were on their way everything was perfect. The chaps onsite were great, very polite and incredibly tidy. I am very happy with the standard of work and would definitely recommend.

2 weeks ago

Nick Woolford

From the initial contact through to the finished work, everything has gone smoothly and professionally. The estimator came when he said he would, gave us meaningful and thoughtful suggestions. His d... From the initial contact through to the finished work, everything has gone smoothly and professionally. The estimator came when he said he would, gave us meaningful and thoughtful suggestions. His detailed estimate was produced within hours of his visit. Once we had accepted the estimate we received planned date for the work. On the day the workmen arrived when we were told they would. They were extremely co-operative, helpful and informative. The work procedure without a hitch with everything being competed to a high standard, and all the refuse removed, leaving the garden neat and tidy. We will have Artemis back later in the year to prune the fruit trees.

1 month ago

Anonymous

A fantastic service, at good reasonable prices with total clearace of the site upon completion. Couldn't ask for more....

1 month ago

Anonymous

Just had a tree removed in Ruislip Manor, the guys were done and dusted in just over an hour, I was expecting a mess that I'd have to clean up once they left. The guys ensured everything was spo... Just had a tree removed in Ruislip Manor, the guys were done and dusted in just over an hour, I was expecting a mess that I'd have to clean up once they left. The guys ensured everything was spotless when they left. We're all happy, but my Cat missing the tree!

1 month ago

Asarthan

Great job start to finish. All contact smooth and easy. The team listened to everything we wanted and pulled it off to perfection. Very neat and tidy too! Thank you very much!... Great job start to finish. All contact smooth and easy. The team listened to everything we wanted and pulled it off to perfection. Very neat and tidy too! Thank you very much!

2 months ago

Pete W

Another year of great service from start to finish - highly recommended...

2 months ago

Louise Leahy

Excellent service from the beginning, all lovely staff at every point and the work was carried out tidily and with consultation along the way. Very accommodating. Highly recommend and would use again.... Excellent service from the beginning, all lovely staff at every point and the work was carried out tidily and with consultation along the way. Very accommodating. Highly recommend and would use again.

2 months ago

Gordon Smith

I was impressed with your quotation service. The paperwork was excellent. The team arrived on time and carried out the job expertly and in accordance with our wishes. They were very professional and c... I was impressed with your quotation service. The paperwork was excellent. The team arrived on time and carried out the job expertly and in accordance with our wishes. They were very professional and communicated with us at all time. We were very impressed with the whole service from start to finish.

2 months ago

Pam Hawkins

Marcin & Mo arrived bang on time. We discussed the schedule of works supplied with the estimate and agreed what was to be done. They worked well as a team, and had finished 2 of the 3 trees by lu... Marcin & Mo arrived bang on time. We discussed the schedule of works supplied with the estimate and agreed what was to be done. They worked well as a team, and had finished 2 of the 3 trees by lunch time. The 3rd was completed and all the rubbish raked up, shredded and removed a few hours later. My neighbours were happy with the work as any overhang into their gardens had been removed. I would thoroughly recommend Artemis and in particular the team that did my work. The quality of the workmanship is well worth the cost.

2 months ago

John Taylor

I would definitely recommend Artemis. Very professional, courteous and efficient. They did the job with the minimum of fuss and inconvenience and cleared up carefully and thoroughly. Their reliability... I would definitely recommend Artemis. Very professional, courteous and efficient. They did the job with the minimum of fuss and inconvenience and cleared up carefully and thoroughly. Their reliability makes them well worth the fee charged.

3 months ago

Anonymous

Marcin and Charlie did a great job with the tree works - efficient and very professional!...

3 months ago

Christine Forrest

I've used Artemis for many decades. We've always found them professional, tidy, courteous, considerate and easy to have around. They might not be the cheapest, but are well worth it and I gu... I've used Artemis for many decades. We've always found them professional, tidy, courteous, considerate and easy to have around. They might not be the cheapest, but are well worth it and I guess you get what you pay for. I wouldn't use or recommend any other company.

3 months ago

Anonymous

Aston and Tom arrived on time and went through the work specified, both were polite and finished the job within a short space of time. I would recommend Artemis to anyone without hesitation.... Aston and Tom arrived on time and went through the work specified, both were polite and finished the job within a short space of time. I would recommend Artemis to anyone without hesitation.

3 months ago

M A Haffner

Very efficient and tree removal was completed on time and in budget. The site was cleaned up beautifully....

3 months ago

Alex Wyatt

They were fantastically efficient, professional & friendly....

3 months ago

Helen Fraser

A superb team of three pruned back our huge Tree of Heaven, in appalling weather conditions (driving icy rain) and made sure that the branches fell so as to do minimum damage to our garden or our neig... A superb team of three pruned back our huge Tree of Heaven, in appalling weather conditions (driving icy rain) and made sure that the branches fell so as to do minimum damage to our garden or our neighbours'. Very impressed by the level of skill and the cheerfulness in such adverse conditions.

4 months ago

Anonymous

Great service, happy to reccommend....

4 months ago

P Turner

Artemis were such a clean-cut, well-mannered and chirpy bunch that you might think they have turned up to host antiques roadshow on your front lawn as opposed to cutting your trees down. Simon is a su... Artemis were such a clean-cut, well-mannered and chirpy bunch that you might think they have turned up to host antiques roadshow on your front lawn as opposed to cutting your trees down. Simon is a superstar veteran of the tree world, and whilst you might not be lucky enough to get a personal appearance from him, you can be sure that everyone of his team is hand picked by him and moulded to his exacting standards. They perform their death-defying work with lighting efficiency and razor-sharp precision, they clear up and clean up and check you are happy with everything, and you’re left feeling like you stepped out of the cinema when you were a kid after watching the Superman movie. The only thing I would say is missing is a dance routine and song.

4 months ago

Anonymous

From the beginning to the end of the process, I was very pleased with the professional approach of this company. I felt confident that the work would be well carried out and was, indeed, very pleased... From the beginning to the end of the process, I was very pleased with the professional approach of this company. I felt confident that the work would be well carried out and was, indeed, very pleased with final result. I have used the company before and there is a consistently high quality serve offered. Thank you

5 months ago

Derek

Prompt, professional, polite, knowledgeable and very tidy. Marcin, Mo and Cameron make a great team....

5 months ago

Mike Fretwell

Excellent work at a reasonable price. Workers were punctual & very professional, did a great job and left the garden clean & tidy. They had all the right equipment and safety gear. This is t... Excellent work at a reasonable price. Workers were punctual & very professional, did a great job and left the garden clean & tidy. They had all the right equipment and safety gear. This is the second time we used them and i would recommend them highly. Mike Fretwell.

5 months ago